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Shift Up with Bike Shop Girl

Welcome to the Shift Up podcast with Bike Shop Girl. A bicycle industry podcast focused on building a better bike industry and getting more people on bikes. Join us as we learn about brand stories, innovations, and the latest trends that are growing the bicycle industry.

Apr 24, 2018

Our quarterly recap with Mark Sutton of Cycling Industry News on what has happened in the bicycle industry, the top Shift Up podcast episodes, and what we predict for the next 90 days. 

Topics covered include electric bikes, bicycle advocacy, omnichannel bicycle industry operations, and available...


Apr 17, 2018

A small piece of software that integrates into your bike shop point of sale to receive effective feedback on your customer's experience. Listen in to learn about Service Reign and how we can build a better customer service feedback loop.
 
Show notes can be found at 


Apr 10, 2018

We talked with Josh Hon from Tern Bikes about evolving and inventing new products, and what it takes to bring these products to market in 2018. We talk about innovating bike shops, electric bikes, and sticking to your ethos while developing your brand.
 
Find show notes and links at 


Apr 3, 2018

We are back talking with Jay Townley to discuss his work for decades running analysis of the US bike shops cost of doing business report from the NBDA. We share opinions on how shops could potentially make a better margin and run a more profitable bike shop while briefly talking about the outliers who are doing...